Australian Credit Licence # 385139


 
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Australian Credit Licence Number 385139
copyright © 2007 Fort Knox






Testimonials

Thanks so much for your warm wishes and making our new home a reality. Absolutely will recommend you to all and sundry plus invite you round for a BBQ.
Cheers
Vincent & Natalie - Fairlight
October 2014

We received your parcel yesterday and just wanted to say big thanks for all your help and for being so informative and responsive during the whole purchase process. You have been very supportive too. I will fill out your survey but in the meantime, just wanted to let you know how much we've appreciated all your hard work and attentiveness and we
are delighted with our purchase.
Julia & Klaus - Randwick
January 2015

Thank you so much for all your work. You have guided us throughout the process and made it so much easier knowing we could call you with any question at all.
Looking forward to working with you again in the future.

Take care
Sarah & James - Bella Vista
November 2014

Robert provided an excellent professional and friendly service. His expert knowledge and industry contacts enabled us to purchase our dream home in Fairlight, NSW. I highly recommend Robert as your mortgage broker.
Vincent

Dear Robert, I am so grateful for your attention to detail and persistence in querying the  excessive interest charged on my offset account. Your industry experience meant you noticed when something was not right with my offset account and then pursued the Lender on my behalf until they returned the whopping $81,000 of overcharged interest I never knew (and if not for you would never have known) was owed to me. Every time you assist me I have complete peace of mind and confidence that I am getting the best credit advice and best loan. I am very happy with my recent refinance and will be back for another loan health check in future. Best wishes and thank you again.
Mary - December 2014

Hi Robert, I just wanted to write and say a huge thank you on behalf of Tim, Mick, AD, Danny and I  for helping us with our first investment loan. We really appreciated the way you co-ordinated all five of us, which couldn’t have been easy given we’re scattered all over the state and not the most organised bunch! This was our first investment loan and it meant so much to be able to call you with questions and get simple, clear answers. You’re such a genuine guy to deal with and we were all comfortable with you from the first chat. Comparing the deal you got us to what the Banks have been advertising recently, we are really happy and clearly see the value of your expertise and going through a Broker.  I’ve told my cousin about you and he will be in contact shortly for his first home loan. Thank you again, Shell.
Michelle - January 2015

'Thank you soooo much for all your work and putting up with my dumb questions very patiently. You certainly made a stressful time as painless as possible. I will certainly recommend you to anyone. I hear of looking for a great broker with a sense of humour.'
Gillian & Rowland - Earlwood.
November '07


Kerry and I would like to thank you both for your hard work in organising our home loan. If it wasn’t for your hard work, Priya, in chasing people on the very last day we would not have moved in. Thank you also for the key rings – a very nice touch indeed.
Paul & Kerry – Allambie Heights


Thank you for helping Tayla and I live more comfortably – it was very much appreciated. New York here we come.
Tracy – Baulkham Hills
June 2006


Thanks so much for following this up. Your efforts are always appreciated.
George & Belinda – Rydalmere
June 2006


Allegra and I would like to sincerely thank Priya and yourself for the outstanding job that you have done in helping us select and apply for our current home loan.

You helped us to select the right loan and the right lender for our current situation, ensured that all the relevant documentation was in place and kept us informed at every step of the loan process. You made the whole process appear seamless. We believe you have excelled in the Customer Service stakes and have surpassed all competitors. Great customer service is a rare occurrence today and we thank you immensely for going that extra mile to accommodate us.

This is now the second property you have helped us finance, and we have no hesitation in recommending you to our friends, family and others. We hope to be speaking once again in the near future to discuss a third property. Once again, thank you very much for great service.”
Brett and Allegra – Waterloo
May 2006


Dear Robert and Staff,
Hope you have a great Christmas as you have made ours a lot brighter.
Ron & Ted– Oatley
December 2005


I was telling Priya how rude the girl was to me at the Bank once I told her that I had obtained my loan through a broker. This is not the first time this has happened to me. I asked her to print the discharge form off for me and she was very hesitant and rude. In the end I just walked out. It was ridiculous.

I’m not concerned about it, but it seems that they’re out to get you. I guess you are a treat to them. I must say they could learn a lot from you when it comes to efficiency and looking after customers.
Karryn and Carl – Yowie Bay
November 2005


Thank you so much for being so helpful to me last week.
Your kindness and being on the ball with what was going on really helped me through the legal maze.

You were fantastic.
Diane – Penshurst
November 2005


Robert,

Thank you for the professional, yet friendly and sincere help and advice you gave ensuring this stressful time wasn’t as bad as it could’ve been.

Your calm, positive approach was greatly appreciated – I will have no hesitation in putting your name forward.If it wasn’t for you…..I couldn’t have done it.
Karen – Oyster Bay

Thank you very much for your help over the last month, it is greatly appreciated. We will be recommending you to all our friends and hope to use you again towards the end of the year.
Brett and Allegra
February 2004


Dear Robert,

I would like to take this opportunity to congratulate you on a wonderful job in helping me purchase my first property. Prior to the purchase I was very inexperienced and had no idea what I was getting myself into, but you've helped me gain full confidence and have made the experience a pleasant one.

Because you have done such an exemplary job, I have no hesitation in recommending you to all my family and friends. Once again, I would like to thank you for helping me throughout the purchasing process and am looking forward to future dealings with you.

Yours sincerely,
My Hanh
September 2004